/England/Safety equipment supplier

The Safety Supply Company

Shubette House, Apsley Way, London NW2 7HF, United Kingdom

The Safety Supply Company
Safety equipment supplier
4.3
183 reviews
8 comments
Orientation directions
HQ96+58 London, United Kingdom
+44 20 8903 6333
thesafetysupplycompany.co.uk
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: Close
Sunday: Close
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Russell Waller
Russell Waller339 days ago
I would not recommend using this company, but if you do, please ensure you immediately follow up any late delivery as their customer service will not be motivated to assist you if you do not contact them promptly.
In my case, an order of reasonable value was apparently dispatched (as a notification was received from both them and their courier company DPD) but a further email was received literally 15 minutes later advising the parcel was delayed (also DPD).
When I recently followed this up, admittedly around a month after the delay notification; prompted by the item's non delivery; I was told that they would not investigate nor provide me with a proof of delivery because my follow up was outside the time specified in their terms & conditions. Whilst I understand that they have their procedures, and my contact to them was outside of their timings; I would expect quite a bit more help; as both they and their courier partner could, if they wished to, investigate the non-delivery and at the very least provide me with a proof of delivery.
Rachel | Rosella Interiors
Rachel | Rosella Interiors1 year ago
Ordered some bits for my business. Arrived faster than expected. Needed a copy invoice and their system is surprisingly simple to use. A good company overall.
Aaron Mclevey
Aaron Mclevey1 year ago
I’ve been a customer of the Safety Supply company for 3 years now and I can honestly say that nobody in London stocks such a wide range of goods at incredibly competitive prices. I placed my order today at 9am and was able to collect it within the hour. 10/10 service as always. Thank you
Sophie Whitehouse
Sophie Whitehouse1 year ago
What can I say. I ordered a pair of boots as I needed new footwear, I decided to go with this company due to the reviews, plus the purchase seemed to be advertised as just what I needed. I needed to wear the footwear for work 5/7. Second day I wore them it rained and the boots leaked that badly that my socks were soaking wet. I raised this issue with the business and they seemed to think that this was not an issue. So they made free money. Maybe if I had ordered a pair of flip flops from them this would have been the appropriate footwear as they would keep my feet dry and warm. Whoops silly me !
Seen as they are called the safety company I would watch out if you buy a hard hat 🧢
Paulinke Sali
Paulinke Sali1 year ago
Simply the best company to work with, thank you for helping me out when another company let ne down with our safety boots
Barney L
Barney L1 year ago
Ordered security armbands, first aid vests etc on behalf of the local rugby club. I asked them if it was possible to get the delivery early and they were able to do this. Very good and efficient service both online and in delivery. Thank you.
Hedgehog Rehabilitation LC Hedgehog Rescue
Hedgehog Rehabilitation LC Hedgehog Rescue2 years ago
Great communication.
Unfortunately I received the item damaged in transit. I emailed and straight away they sent a replacement and I received it the very next day.
Highly recommended and I would shop again.
Julie Shayler
Julie Shayler2 years ago
Ordered 2 x size 12 tunic scrub tops, would fit a size 16 easily. Was going to send them back but would cost another £10 to do so. Decided to keep them, so washed and ironed both. One has a stitching fault on the sleeve, so now got to repair myself. First time I’ve used this company but will definitely be the last. Not happy.
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