Subway

Dont order from subway using just eat. I have used this restaurant many times through just eat and have never had a problem until today. I asked for 9 inch Italian bread with chicken Tom and cucumber. I got 9 inch multi seed breed with mixed salad and a mixed filling. I also ordered 3 rainbow candy cookies and got 3 chocolate cookies. I also ordered 2 Pepsi max 500ml and I got Pepsi and tango 375 ml. The following has had 2 go in the bin as I cant eat multi seed rolls. When I rang the restaurant they dont have a phone so I rang just eat customer services and fair enough they said they would give me a full refund but when I asked them why they couldn't just re deliver me what I actually ordered they couldn't tell me why they couldn't re deliver. I just got told that it is the policy. Joke. Oh and they said that I could leave a review through just eat but when I did it was a survey for just eat not subway. If I could have left 0 stars then I would have

I love the meatball sandwich but the meatballs are always cold so this time I asked please make sure they are warm, he said yes! Of course. They were cold again! I asked for warm ones and he put it in the microwave and I had to tell him when to give them back his the bread is disgusting and nuked and crispy and meatballs inedible! Shocking

I ordered two subs through the app when they were doing a special offer. I showed up when they were supposed to be ready. There were 3 staff members, none of them acknowledged me when I was waiting by the till (as per instructions from the app) and there were only two other customers in at the time. When I asked if I can pick up my order, one of them said they have a technical issue and don't do app orders. I said I was charged and asked if they can make the subs now but they said no and that I would get a refund by the end of the day. They didn't offer any proof of that and I got an email a few hours later saying that my order was cancelled by the store. Refund is still pending.
I get that technical issues happen (if that's really what it was) but they should've offered to make the subs for me at the price advertised on the app.

Sandwiches are great, staff also! However today as visited it was at least 40c degrees in the shop, no fan, no aircon, I don’t know how people able to work in those conditions. At least buy them some ice cream or some cold drinks! And a fan doesn’t cost much either!

It's another Subway with all the good sandwiches everyone knows about. 3-star only because I have a voucher for an offer (and their store was listed in the website as one of the participants) but the manager refused to accept it when I order and only took it (saying it was an exception) when I was about to leave the store! He said it would contact the website admin to take his shop out of the list but that isn't my business so if listed, they should accept vouchers! Apart from that, good service and options for food and drinks!

Claimed they only do foot long when i tried to order a 6 inch. After complaining for a while they finally relented and gave me a 6 inch. Terrible behaviour trying to get me to spend more when i didnt want to. Do not trust this place.

Very poor customer service, claimed that 6inch subs were not available during the evening / night shift. All customers were forced to purchase a foot long.

Avoid. Really poor customer service. Staff not attentive and rude, just talking and laughing amongst themselves, whilst I stood and waited for them. Dirty environment. Will not return.