Pret a Manger

No ice for cold drinks in the middle of summer. Half the seating area closed. No sign or explanation, but the manager is a surly troll who yells at people to stay out.

Very bad customer service. The cashier with black shirt never smile and say good morning.

I asked hot milk and paid £1.40. They served cold milk.

Can anyone teach them what’s the difference between hot and cold?

Pret is ok cheap than nero and others but not same taste nero is more taste so if you want cheap 25£ monthly and you can drinck 5 times pret,but if you want the taste then nero

Very rude staff, A man wearing a black t-shirt this morning was rude to the lady next to me. The lady was polite.Pret you should train your staff how to speak to the customers in a polite, not a rude way! It is not the first time I have experienced bad customer service in this branch. If he doesn't like people and his job, he should change his job then. Very bad morning experience, disappointed.

I ordered soy flat white , Iv got half cup of the foam :/

Not so good compared to other prets I've tried. I ordered a prets oatmeal with quinoa and it is way more watery than at other pret I have eaten at. It seems like the honey provided is alil off as well, it was not clear and smooth but instead it was slightly crystallised. I hope they can rectify this.

Went to Pret at 7.50pm on Tuesday 29/11 to get a coffee and was advised it was closed, i said to the staff online showed the store as open until 8.30pm. The employee told me it to check the online times because they aren’t updated. I said someone needs to tell the manager to update them and he rudely shrugged his shoulders as if he couldn’t care less about I was saying. Very annoying after I had walked 10 minutes to get to the store. Is Pret not competent enough to have accurate opening hours online/on Google? Also this young man with black hair (didn’t see his name) was very unprofessional and rude, I would never have someone like that working for me. Hope management can sort out their online opening times and their rude staff 👍 any professional employee would have apologised for confusion and said they would speak to management. Wouldn’t surprise me if that guy is working at Pret for many years to come..

Super fast service
Decent coffee for the price you are paying
Located inside the station
Seating available hight chair & normal chair