Subway
103 Market St, Hednesford, Cannock WS12 1AD, United Kingdom
4.3
148 reviews
8 comments
PX5X+VR Cannock, United Kingdom
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Monday: 9–22
Tuesday: 9–22
Wedneasday: 9–22
Thursday: 9–22
Friday: 9–22
Saturday: 9–22
Sunday: 10–19
Tuesday: 9–22
Wedneasday: 9–22
Thursday: 9–22
Friday: 9–22
Saturday: 9–22
Sunday: 10–19
The order arrived and it was wrong (completely wrong sauces on the orders and things added on the salads that we’d not asked for!) and missing items… called the restaurant to see about getting the missing items sent out to us to be told they couldn’t do this due to us going through a third party and that we need to go through them for a refund. We didn’t want a refund, we just wanted our items and correct order!
We asked to speak to the manager and were told there wasn’t one on the premises… the girls on the phone seemed rather disinterested in offering a sincere apology or trying to rectify the situation in the slightest, instead being told they’d been very busy.
Why should we have to go through a third party to receive a refund, in a few days time… when it was YOUR mistake, which YOU didn’t check before sending the order out?! We just wanted what we paid for… else we wouldn’t have ordered them.
Quite a deflating end to something we were looking forward to.
Don't bother ordering delivery, always stone cold.
Also burn the meatballs by not stiring them when microwaved, like eating gravel. Extremely off-putting I used to like them but won't order any more.