Pret A Manger

Really busy cafe in the centre, lovely decoration lots of seats fast service and nice clean environment. The coffee taste good as it should.

Clean and brightly lit establishment with the usual Pret offerings such as sandwiches, coffee, salads and juices.

This store is particularly spacious with plenty of seating and tables. It is much more inviting as a result. Even with the large seating area, there was plenty of room for walking around and shop leisurely for your lunch.

The porridge containers were a bit small. I had to purchase 2 cups to fill up.

The cashiers were friendly and efficient.

Condiments such as sugar were properly supplied.

Napkins, spoons, forks and knives were plentiful.

The 2 separate entrances were propped open in winter weather, leading to a rather strong draft within the restaurant. It can be uncomfortable if you sit near the doors or in the direct path of the wind.

Excellent service experienced by myself first hand at the counter with the rest of Team Pret works tirelessly together to deliver the right kind of service.

I am only here for a little more than 30 mins and I see them making multiple rounds to make sure the tables are cleared, condiments are top up and chairs are pushed in. The manager keeps watch to make everything is in tip top condition and you can see everyone taking pride in what they do.

Excellent experience overall.

Very rare that you get really good customer service in retail coffee shops - and today I did. Mario at Pret Queen Street was excellent! Thank you for listening and for your great customer service today.

Recommendation: I LOVE Pret coffee, but have recently been diagnosed with an intolerance to raw sugar... and yes I love my coffee with some form of sweetener (but not pharmaceutical).
Please could Pret add honey as a ‘shot’ to the drinks menu.

Thank you!

Excellent location, facilities and food but not great customer service. Also understaffed today at 8am as people are coming back to their offices.

Coffee is good but manager is a bit rude. In the morning one of the employees could not give me change and wrote in a note the change they owed me. That was ok. When I went back manager asked me "what was the problem" and after I explained proceed to give me my change in an indelicate manner. That's what you get for helping around this place..

Excellent service good food nice comfortable place to have your lunch.

The kind of woman called manager, she so rude, I can believe this company employed so undisciplined person!!