Subway

This Subway outlet sucks. The person serving was wholly disinterested in serving and made a face when I even asked for salt & pepper. Usually I wouldn't have to ask as Subway people are nice enough to check themselves. He also didn't bother to heat the chicken for my salad and added lettuce even when I particularly requested for no lettuce. The Subway on near SU is lovely on the other hand. Never coming to this one again.

1 star is a compliment.Waited for over 20 minutes in the store with no staff on site, pressed bell, rang the phone still no sign of any service. Video recorded my experience. Shocking. As I left a woman comes from the back like I disturbed her all disgruntled asked her where she had been as I had been waiting for service, 'on the toilet' was the reply.
Fair to say I won't be returning.

Poor service and reply after complaining about customer service, the owner can not distinguish between bad or good customer service.
Attended on 2 separate occasions and bread was not in stock, dirty tables and waiting for long periods of time.
Will not visit again over priced sandwiches.Tescos is next door:

Terrible experience. The owner has a stinking attitude. Usually go here a lot but the owner walked in as I finished my food. And I left my drink on the table as I walked out I just remembered so then I walked back in 2 seconds later and asked where my drink was and he ignorantly said “ in the bin now”. Terrible attitude. Will not be returning

Great tasting food at a good price. Healthy option available. Be aware that some time ago many locations became halal only if that is something that bothers you. I can't remember if this is one of those locations.

The only Cardiff store not participating in regional Subway offers during this Covid-19 period.

High staff turnover at this franchise; very little governance of social distancing and the counter is always dirty, staffed by disgruntled employees.

I’ve been stuck in a&e for over 24 hours and wanted some decent food. It was made so quickly and delivered even faster and they even upgraded it to a footlong for free. It genuinely touched me and made my day. Thanks to the subway team!

Incredibly slow service despite there being 4 people behind the counter and three customers in store, felt as if they didn't really know what they were doing and despite Covid restrictions the staff were missing up customers and orders all over the place. Food is up to usual Subway standard of good but service needs to be improved.