Subway

Absolute shambles of a place! order is always over and hour late or missing items or just disgusting food, needs health and safety visit or just shut it down, I have reported

I don't know what sort of muppets they employ here, but I've ordered several times over the last few weeks (thought I'd give them the benefit of the doubt) and its been late and wrong every single time. As of right now food was supposed to be delivered 3 hours ago, have called the store twice during that time and both times was told its on its way, still waiting. Now phone is going straight to answerphone. The place is a complete joke.

Popped in at 11.15 this morning the lady who served me was really lovely and helpful and my food was lovely 😊

Ordered from Blackwood and Subway is delicious. This time, the store was too far, so I had to order from here.

Bread was soggy, food was cold, hardly any sauce so I couldn't taste it, crinkle cut potatoes were freezing, soggy and I'm not sure they were entirely cooked. I only ordered three items, but they missed the drink out, and I can already see a lot of reviews mentioning these exact issues, so I guess there a real problem with this store. I'd rather collect from Blackwood from now on.

Do not order from this store. Cold food, missing items, etc. seem to be a thing here.

Missing food in our order and lady told us it was coming and when we rang to ask where it was, man arguing back to us saying it definitely came here when it didn’t. Terrible.

Awful. Has to be the worst Subway I've ever eaten. First time ordering using just eat from Bargoed. First sub was the nacho chicken with lettuce, cucumber, American cheese and crispy onions. No crispy onions and no American cheese and sub was soggy.
Second sub was chicken and bacon again cold, dry chicken, soggy bread. Just don't bother ordering from here.

Ordered over 2 hours ago app said that it was on its way half hour after ordering and now when I ring them there’s no answer and it’s going straight to answer phone

I posted previously about this place with its terrible ordering and resource usage. By having a lot of my prior meals be significantly reduced in portion. However today at 11:20am I met a server who was so enthusiastic about his job and work. He was informative, polite and even allowed me to test taste one of the sauces upon querying it. In all my time coming to this store I have never met a person so endearing and polite. I'm sorry I couldn't catch your name, but you deserve the best in life