My husband booked The Outbuildings for my birthday treat and my only complaint is that 5 stars are not enough to rate my wonderful experience here fairly. What a fabulous location and what a fabulous welcome by the staff. We arrived early evening, a little later than planned but we were welcomed with a smile and offered a range of drinks as soon as we walked in. We had booked The Pink Hut which was, to me, 5 star glamping with more space and creature comforts than expected. We booked afternoon tea the following day and were treated to a plentiful serving of freshly made sandwiches and cakes and a lovely glass of fizz. My one disappointment is that I couldn't eat it all despite taking some back to our hut. I did try...honest! Breakfast each day was a joy to look forward to and well cooked using fresh local produce. As it turned out we'd picked the coldest week of the year so far for our stay and we were advised by one caring member of staff that a "proper" room was available for our last night if we wanted it as temperatures were set to plummet to -10°. We took up the offer and enjoyed the upgrade while hail, sleet and snow came down thick and fast outside. For me, this has been a marvellous few days away in a beautiful location with the friendliest and most helpful staff. Nothing was too much trouble and conversation was easy. Thank you so very much to all of you for making my birthday treat so very special.
Robin Jahdi
Great service, wonderful food. You can tell a lot of care is taken with everything here. The setting and ambience were excellent. We had the afternoon tea, which was exquisite. Possibly the best brownies I've ever eaten.
Carol Walton
Went to collect my daughter in law the bride. Constantly told to be quiet because they booked a yoga retreat the same time my son booked it for the bride and her family. Photographer tried to make everyone happy for photos and staff telling everyone to be quiet. Appears making money more important than a happy bride. Would not recommend this place.
Donovan Collins
Stayed here a few months ago, with our 5 month old baby and had an amazing time, beautiful building with delicious breakfast all locally sourced. The staff were probably the most kind and generous people we’ve ever meet in a hospitality setting, they made us very feel very welcome
Carla Robinson
We had our wedding here in 2018, whenever I think back to this venue it is always with disappointment and regret. I wish I had complained on the day but I just didn't want to spoil the day anymore. But I finally decided today to speak up , why now? you ask, well we were offered a free night stay from a family member at the outbuildings to celebrate our wedding anniversary but both me and my husband but stated we diddnt want to go back there. And this made me feel so sad, so I decided that im going to speak up so others dont make the mistake of booking this venue like we did.
This venue was advertised to us as relaxed and laid back, this was a lie! there was so many rules and restrictions, communication with the venue was extremely stressful.
List of errors :
From the start it was nothing but confusion. The wrong food menus sent to us via email, several emails backwards and forwards regarding food but yet it was still wrong on the day, vegetables were burnt and we paid for fillet steak but yet was severed sliced roast beef.
The staff- now they were the biggest disappointment for the exception of the housekeeper she was lovely and the main reason we picked this venue in the first place, as she had shown us around on our first visit.The rest of the staff were just lazy and rude! to both me and to my wedding guests, I honestly felt like they just didn't like me so didn't want to do anything I asked for. I thought it was me being paranoid but then several of my guests later commented on how the staff seemed very cold towards them.
No dessert -our wedding cake was meant to be cut after the main course and used as dessert but this diddnt happen. They didn't bring the cake out!
No staff - During the reception the staff practically dissappeared there was no plates for the wedding guest to eat the buffet, i had to go looking for a member of staff to ask for plates, the tables where extremely messy with dirty glasses everywhere, even in our wedding pictures you can see the dirty tables in the background.
No table for cake stand - honestly they claimed that they had run out of tables.
Poor communication - on the day the staff stopped the DJ from playing music during the drinks reception and said music wasn't allowed. They claimed he could only play after the wedding breakfast. Something to do with the noise. They hadn't informed me or my husband of this, as we wouldnt of booked and paid for a DJ if we wasn't allowed one during this time. We had also booked a band to play after our wedding breakfast. So now we had a DJ and a band, both wanting to play at the same time. What a waste of money!
The outbuildings is a beautiful building with a very impressive view but this was the only positive. Overall experience was disappointing and very sad, as I can only wish we had married in a venue which I wanted to return to year after year 😕😪
Kate Leather198 days ago
Amazing house, facilities and scenery. Everything you could possibly need for a lovely relaxing break. Plenty of space for everyone, loved the snooker table and only 10 minutes drive to a beautiful beach. Would highly recommend to anyone looking to book a group trip away.
Angela Purcell351 days ago
Stayed here with family (group of 6 adults, 6 children). Couldn't fault it, very spacious inside and out. Absolutely stunning surroundings. Tennis court was well used. Lovely welcome pack on arrival. Very peaceful. We all loved it, we didn't want to leave. ❤
Adie Seaman1 year ago
Hired for my wife's 50th birthday with family. Excellent weekend
This venue was advertised to us as relaxed and laid back, this was a lie! there was so many rules and restrictions, communication with the venue was extremely stressful.
List of errors :
From the start it was nothing but confusion. The wrong food menus sent to us via email, several emails backwards and forwards regarding food but yet it was still wrong on the day, vegetables were burnt and we paid for fillet steak but yet was severed sliced roast beef.
The staff- now they were the biggest disappointment for the exception of the housekeeper she was lovely and the main reason we picked this venue in the first place, as she had shown us around on our first visit.The rest of the staff were just lazy and rude! to both me and to my wedding guests, I honestly felt like they just didn't like me so didn't want to do anything I asked for. I thought it was me being paranoid but then several of my guests later commented on how the staff seemed very cold towards them.
No dessert -our wedding cake was meant to be cut after the main course and used as dessert but this diddnt happen. They didn't bring the cake out!
No staff - During the reception the staff practically dissappeared there was no plates for the wedding guest to eat the buffet, i had to go looking for a member of staff to ask for plates, the tables where extremely messy with dirty glasses everywhere, even in our wedding pictures you can see the dirty tables in the background.
No table for cake stand - honestly they claimed that they had run out of tables.
Poor communication - on the day the staff stopped the DJ from playing music during the drinks reception and said music wasn't allowed. They claimed he could only play after the wedding breakfast. Something to do with the noise. They hadn't informed me or my husband of this, as we wouldnt of booked and paid for a DJ if we wasn't allowed one during this time. We had also booked a band to play after our wedding breakfast. So now we had a DJ and a band, both wanting to play at the same time. What a waste of money!
The outbuildings is a beautiful building with a very impressive view but this was the only positive. Overall experience was disappointing and very sad, as I can only wish we had married in a venue which I wanted to return to year after year 😕😪