UK Storage Gloucester
340-350 Bristol Rd, Quedgeley, Gloucester, GL2 5DH, United Kingdom
4.8
41 reviews
8 comments
RPVM+7J Gloucester, United Kingdom
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 9–18
Sunday: 10–16
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 9–18
Sunday: 10–16
Thank you to all the team at UK Storage.
We moved house during the pandemic and the potential to move a large amount of items into storage while we sorted the two properties out was perfect.
It was easy to book and pay for online, finding our storage unit on the site was easy and the key was ready exactly when I asked for it.
The site has full 24 hour security and you must have a PIN number to get into and out of the gates.
When it came time to leave my storage after a few months it was easy to give notice online and any unused days from my subscription were refunded back to me directly within a couple of days.
An easy and effortless experience and if necessary I would certainly use them again.
Turning up ad-hoc I was initially confused by the fact that there was no-one on site to talk to. But, it turns out that everything is remotely monitored (which of course means costs are kept down).
Telephoning the number at the gate put me through to a sales contact. They confirmed my car and let me through the gate straight away.
From here on in it was really straightforward. I said what I was looking for and they verbally guided me to some empty units to look around and confirm suitability.
Having settled on a unit, we talked about costs. At the time of purchase they were offering 12 weeks at 50% discount (a timeframe which fitted perfectly for me), so it ended up being *exceptionally* competitive.
I paid over the phone, but I expect it is possible online as well. You then get your pin-code for opening the entry and exit gates, and of course your very own personal lock for the unit.
Speaking of which, "Hidden costs"
I had to buy the lock (which you get to keep should you ever use them again) for around 13 quid from memory. There was then a 1 pound a month per 1000 pounds of insurance cost. Not super-hidden costs by any stretch, but worth bearing in mind if you are storing anything valuable.
I really liked the 24 hour access (because, with no-one physically on site, why not?) and I liked the units themselves which were simple, but very effectively arranged.
Only thing I didn't like, and it's very minor, is that there is no catch or latch to keep the door open when it was windy. I ended up keeping a stick in the unit to prop the door open when required.
Another major plus point was that it was easy to cancel as well, no crazy retention pitch.
Overall, a really good experience and certainly made things easier.
Four stars simply because of the windy door thing, and the fact that the lock and insurance costs are 'add-ons', but they aren't terribly expensive ones.
So don't let that put you off ... I only give a five star review if there's absolutely nothing that could be improved IMHO ! :)
I really would recommend them!