Big Yellow Self Storage Cambridge

After experiencing a problem with my zipcar, I arrived later than the instructed latest time for first my first check-in. However, Josh at the reception was super welcoming when I arrived and went through the process swiftly whilst covering all the necessary steps in the correct manner. He knew what he was doing, didn’t complain at all about my late arrival and offered the best service possible with a big smile. He ended up staying late for almost 20 min due to my late arrival but never the his smile in his face and was helpful all the way till the end. Attached is a photo of my 15 ft^2 room. Thank you again, Josh.

Convenient entrance.
Rarely car park is overcrowded.
Trolleys are available and on the place, possibly though related to working hours.
1st floor's corridors got enough room for trolley to pass.
Inside temperature, air is good, without odours, so belonging doesn't have smell.
Price is might not cheapest, but affordable. Though have to mention, after I've started to rent storage, the price went up... 😊

Such a friendly team, always willing to help and extremely welcoming. Decent various sized storage spaces available, they have a room which gives you guidance of how big each one is. Have used their storage rooms twice and have had no issues at all. Would highly recommend!

We have used other competitors before and we must confess we were a little concerned when booking, however you guys came out way ahead of anyone else, absolutely amazing service and facilities - your staff were superb ! A rare commodity these days. Big thanks to Mathew at check in and one other whose name we did not get. Thank you.

Clean, super helpful staff (who helped me get a unit the right size — rather than the one I’d ordered which was too big — and so saved me £ and trouble), location feels very safe and easy to access.

big yellow storage is money oriented and they only care how much the customers are paying that’s it . the store manager is overacting. Not recommended - customers start moving away from here - bad

Friendly staff, clean units, and good discounts. Special thanks to the two young lads at reception for their help 2 wks ago top stuff.

Great, easy and efficient service! Matt worked incredibly hard to ensure my needs were met in an efficient manner in line with my budget! I will be a regular customer largely due to the great service!