Timpson

My purchase wasn't what I expected, however rang the shop & spoke to DEE who came up with an alternative. She is very polite & has excellent customer service. She managed to resolve my issue. In the end very pleased.

Dee was brilliant. Had all our photo needs taken care of. Quick and professional. Would highly recommend.

Went in to ask about repair cost for my screen on my phone. Without testing the guy tells me £250. He was adamant he knew wot he was talking about. However we walked out thought no way he's ripping us off. Went straight to Normanton Phone Fix the lad tested my phone and fixed it for £65.

Certainly would avoid Timpsons regards phone repairs.

Required a battery replacement for watch. Was offered two options with no explanation of second option and had to ask. The chap serving was very blunt and had very poor customer service skills. My card didn't go through first time and he seemed to get rather hyper but went through fine on second attempt.I felt uncomfortable with this member of staff.Having worked in customer service you are able to spot those staff that are able to give an excellent service and those who have no interest in engaging with their customers. Will avoid this store in future unfortunately. I normally don't leave reviews but my experience led me to leave this one.

The photo booth is less than ideal during the evening. The photo looks washed out but the crew said it's fine.

Reliable and Professional service. Needed a new strap as well as the front casing replaced, pleased to say the end job surpassed my expectations and they did a great job.

Always helpful and provide a good service.

I've been to this Timpson's on a number of occasions for a variety of reasons and never been anything other than satisfied with their assistance. This time I took in a watercolour painting of a proposed extension I am looking to have built and the colour copy was virtually identical in tone to the original. Machinery therefore well programmed and maintained.