Merlin Shoes

Fantastic service today at Merlin Shoes for our daughter's first shoes. Really delighted we went to this excellent local shop rather than a chain. I felt they were really looking after our daughter's feet and not trying to upsell us. Looking forward to coming back for the next pair!

Like a lot of local families, our kids have grown up with this mother-and-daughter team from having their first shoes fitted to school shoes. Always welcoming, friendly and careful with their sizing, they carry a lovely selection of stock with funky, comfortable adult shoes and a good kids’ range, especially for those who want unisex or girls’ shoes that aren’t all covered in pink, flowers and diamante. Locals pop in to say Hi and catch up even if they don’t need shoes, and the family support the local Festival. This business is a truly valued part of the community as well as just a great place to shoeshop.

This woman was so rude. We bought a pair a couple of weeks ago when we “only” found her semi rude. Then we went back because our older daughter saw a pair on the shop window. She didn’t have the size in the pair we liked and when we said we don’t like the alternative she was so rude, she literally kicked us out. Rude!! Never been treated so bad.

The worst attitude I have experienced ever. The women in the shop was terribly rude and demanding, she would shout at you if you tried to try on some sample shoes without consulting her first. I don't understand how a shop would survive with such behaviour. Perhaps it is time for another rival shoe shop to open.

I was so disappointed. I went into the shop and was about to buy a pair of shoes but the attitude of the shopkeeper and her assistant made me leave without. The way they spoke to me as a potential customer was not right. They have a fantastic range of shoes though, if someone doesn't mind bad customer care.

Lovely ladies, great with kids, very knowledgeable.

We have been clients for many years and always enjoy visiting this shop run by two friendly ladies who are very experienced. This shop was originally recommended to us by our daughter's chiropodist, as we could not find any suitable shoes for her in big chain stores. It is an independent shop with a great selection of quality shoes and excellent fitting service. We would highly recommend this place for people wearing orthopedic insoles and having difficulty finding shoes right for them.

Have been coming here for years for my kids' school shoes - always a good experience. Good fitting service, great selection of quality shoes.
Social distancing still in place, which is a positive for me. We were lucky to turn up without an appointment and still be seen between booked customers.
Very happy with today's purchase, will be back when she grows out of them!