Clarks

Covid compliant, good customer service and a genuine retail experience

Welcomed and helped in-store. Baby boy got sized up and we had some help picking out the right shoe.

Store assistant was knowledgeable and friendly, service was efficient and of course we walked away with a great pair of shoes. (Clarks are so reliable).

Would definitely go again.

I had ordered walking boots online and collected from here. I was able to try them on in-store with the option of getting a refund there and then. Good safety with hand sanitiser available and everyone wearing face coverings. Quite pricey but the quality is excellent

Went in to find a pair of work shoes. There was only 1 pair of the selection I requested of 4 in my size. Guided to buy on line as hardly any stock is kept in stores apparently. Left disappointed.

The staff was helpful, but lacked the tools to do their job more effectively e.g. feet measurement device not available, and correct shoe colour for the shoes I have bought, was also not readly available.

Well the 1st girl to attend me was from little Britain and the older member of staff (who stepped in) spoke to me like it was a privilege to be in the store. Telling me I needed to wait 20 minutes before going 'upstairs'. I walked out and got shoes in another store. Business must be too good.

My son was fitted for his first shoes today and was a little upset with having his feet measured. Milo was fantastic trying to distract him and was so patient and kind to our boy. My husband and I both left saying how great Milo was and deserved a 5 star review.

We came in and had our daughters feet measured we also bought a pair of school shoes as she is a wide fitting and the shoes are good quality and last. The shoes are expensive but how much does it cost for new feet ?

All staff were amazing with my childs shoe fitting but a special mention must go to Jodie. She was so patient and determined to get the best fit for my 13 year old.
Definitely would return here as we were not made to feel awkward at all after being there a very long time!