Bannatyne Health Club and Spa

I wrote a review 5 years ago when i first joined and i absolutely loved the place all the facilities worked had no issues with anything, but i was only there for a year till i moved cities for work,. Now I've come back and i am very disappointed with the way they have let the gym rundown into a absolute abysmal condition and countless of broken gym and pool equipment not forgetting the unusable broken shower cubicles, having taken out a year membership i was told they cant cancel or refund my money and cant do anything about it even after mentioning the rundown equipment and permanently closed pool facilities which were not mentioned on the website. STAY AWAY PLEASE DO NOT FALL INTO THIS TRAP WORSE GYM EXPERIENCE EVER

I'm very disapointed, not profesionale, dirty on the pool area(haire on if ,too much clorhidrat).
Not normal to request cancellation of my contract at the end of the month, but to be charged for another one ,în condition that from 2 months I was only 4/5days.

The swimming pool and jacuzzi areas could do with an update, quite outdated and broken areas covered with wet floor signs. The whole place could do with a really good clean. Would be nice if there were facilities for food as if you're spending all day there the only options are porridge or protein bars.

The treatment part of the day was absolutely fantastic, the room was clean and the lady that massaged me was lovely. The scalp massage was amazing. Would definitely come back for a treatment but maybe not to use the other facilities.

The building is in need of maintenance and cleaning.
The poolside had missing grates covered by wet floor signs, chunks missing from the floor and walls.
The pool itself had a fair bit of silt/sand in piles on the bottom.
The shower I used had a handle missing to turn it on.
The costume dryer was absolutely filthy inside.
The coffee machine area was dirty and there was a cupboard door hanging off.
The customer service by the staff was great though.
The treatments we had were back massage, facial and scalp massage and couldn't fault anything about this or the surroundings. Amazing service provided there.
It's just not the standards I expected from a Bannatyne premises.

Went for so called pamper day with massage. The whole place is tired & scruffy. Reception staff lovely. I had a massage that left me bruised & sore for a week. Most uncomfortable massage I have ever had. My Daughter in Law also had one at the same time. She is in a worse state than me. 2 weeks later she cannot move her neck and is in a lot of pain. Would not go back if you paid me. Dreadful place.

Don’t waste your time, money and energy in this gym because once you get their membership you cannot leave it regardless of your physical or financial situation. Poor customer service when you ask for help you will be asked for your bank statements, letter from everywhere.
Most machines are off, the sauna and jacuzzi is closed.
If you value your time, money, energy and yourself don’t go here..

Thank you so much to one of the fitness staff. The other day I was in the dumbbell training area of the gym and I forgot to take my phone and a very gentlemanly male employee brought it to me. I was thinking that if I lost my phone it would delay a lot of things. Thank him very much and I hope he can get better and better in the gym and in the future career! His name is Adam Saunders. Thank you very much!

Friendly staff, clean, well equipped, has a pool/sauna and steam room ( which I haven’t used) and great classes.
I have been here for 4 months and have enjoyed it as well as improve my body greatly. I did take a PT from their staff who is amazing (leanne) and have seen their other trainers look great as well such as Lisa.
Overall, really enjoying it and would recommend