The Derby Runner

As a relative ‘newbie’ to the running world I went to Derby Runner in May and after having my running style checked walked away with some new running shoes.. as it turned out these shoes were not quite right for me comfort wise and we’re causing some pain, nothing to do with the advice given.

I returned with my shoes, explained my issues, concerns and lack of experience to a member of staff names ‘Aiden’ … he was just fantastic from the outset, nothing was to much trouble. He took his time with me, went into detail about aspects of possible causes of my issues without complicating matters and offered advice going forward while also being realistic about expectations of various shoe fits to different people. What a breath of fresh air to actually deal with someone who actually knows what they are talking about.

After listening to me he brought out several pairs of shoes he thought would do me better than my previous ones based on my running style, directed me to the treadmill and let me try endless pairs until we both felt comfortable.

I have only been in the Derby runner three times and each time I feel like I have been treated like a valued customer.

I can not recommend them highly enough..

Thank you very much Aiden and all at Derby Runner.

I was after a pair of trainers to help with walk around Rome in comfort, and without worsening a foot injury. I had excellent service from Elaine and a wonderful time in Rome. I walked thousands of steps each day, but in comfort! I am so grateful.

Wide selection of brands and shoe types (heel drops, different toe boxes, widths), treadmill and knowledgeable staff to help you out (although personally I preferred neutral to the recommended stability ones, after briefly trying them on a gym treadmill, and the shop allowed me to swap them). Not from Derby, but it's worth the journey to come here, for the service and to support a physical shop.

Great experience purchasing some training shoes and other items. The assistant was interested and knowledgeable and I feel that I have the perfect fit of shoes, which is so important, due to their attention.

Amazing 👌🏻. Every member of staff are knowledgeable & make time for your personal requirements! Absolute 💯 recommended.....oh & you don't have to be a runner to shop in here 👍🏻

Fantastic service! Rob highly knowledgeable and very easy using the whatsapp to ask questions when unable to get in to the shop! Looking forward to shopping with you guys again!

Excellent service yesterday from Maggie and Rob went above and beyond to help me find the best trainers to support my back 👍 100% recommend The Derby Runner. Thank you for all your help.

This is such a fabulous shop! You always get the best, unhurried, and friendly advice - no point in going anywhere else!