Sierra Alpha Supplies
189 Reading Rd S, Church Crookham, Fleet GU52 6AQ, United Kingdom
4.3
12 reviews
8 comments
7589+MP Fleet, United Kingdom
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Monday: 10–17
Tuesday: Close
Wedneasday: Close
Thursday: 10–17
Friday: Close
Saturday: Close
Sunday: Close
Tuesday: Close
Wedneasday: Close
Thursday: 10–17
Friday: Close
Saturday: Close
Sunday: Close
I will return to browse the selection at a later date.
A-Rated.
Well worth popping in, very helpful and friendly!
I applied for a RMA on there site and did not hear nothing back so sent 3 emails, still nothing, decided to phone and got told we have not received a request for return,
They sent me a returns label standard 2nd class Royal Mail, there return policy says to send items back tracked so I had to pay extra to upgrade the label so I could track it.
They received the belt back on 12.06.21 and have since sent me an email to say refunded back to my paypal on 27.06.21 so 15 days after they got the item back.
But I have not got any refund to my paypal account and have now had to open a dispute to get my refund.
If you feel this is the kind of company you want to purchase items from then good luck.
They send wrong size item
Remove label to hide the fact it was wrong size
Ignore request to return items
Do not supply save postage method
Make you wait for refund
Then do not refund when they say they have.
They now have the belt back on sale and I have not refund, it has cost me postage to send the item back for them to resell.