Asda Southampton Superstore

Fresh bread is done by someone who doesn't like cooking. I bought freshly baked bread from this asda for last time today, never buying it again. Tesco on London road does it much better and it's much much cheaper. . Parking is very cheap though, but still you can't sell freshly baked bread if you don't know how to make it !

Lacks vegetables, no eggs, no spices errr asda is meant to be a supermarket in a first world country. C’mon for Christ sake sort this out!

I am very disappointed and annoyed as I came to Asda and payed the car park to come pick up a parcel but an employee said “they were too busy” to give it to me! What is the point of the Asda next day delivery then? As the employee don’t want to give it.

Customer service leaves a lot to be desired, they are rude and terribly slow. Doing the simplest thing is a torment and difficult for them. Shopping bags that are supposed to serve a lifetime break after five minutes.

I am not happy with there George collection I ordered my daughter a coat that she can have for the winter and I picked a Wednesday to collect it I received no email or nothing about my order I ask one of the colleague the next day they said it was in transit and will come to me in couple days and two days later I got a refund from my item. That’s nice they gave a refund but really annoying when they say it will arrive but it doesn’t all my other orders came just not this one.

Great it's a large store has every conceivable thing you would need for a big shop also has lots of toys, a whole floor of clothing and a large area of homewares and electronics. This in conjunction with the Asda rewards app makes this store our go to for a big shop.

The one star is purely for the staff! They all tried so much, today is the first time I had been there in a few months. I use other Asda's and am always happy with the experience. Southampton - nope! All but a few manned till's have been replaced with self service! It is a DISASTER! (Thise ques went into the shop isles!! Plus the self service ques were ridiculous! The poor single person manning the trolley pay section was run off their feet! There were a range of poor people who couldn't use it/got stuck - self service should not be expected!! The lines for both basket and trolley were so long, they met in the middle! If the store offered self scanners this could take a huge burden off of everyone! Yet I was told they don't have them as they don't qualify! Yet you took away the staff to serve at tills?! I will NOT be going back there - Asda its shameful. This time of year and in current climates is about making things as easy for one and all, there was not a single person who appeared to find it easy or looked happy with their experience today. I couldn't believe it.

There was a lady with a blue hat by the self checkout till. She is very rude - I understand that she doesn’t need to be super friendly but this is why I don’t like going there.

Otherwise it’s a good store