Sainsbury's Local

Very cramped small store, that has a fairly average range of food & drink, with unfortunately for me, a very starey Security Guard, that wouldn't take his eyes off me the whole time I was trying to decide what to purchase, he make me feel so uncomfortable, that I decided to walk out without buying anything!

I'm on my holidays, I really don't expect to go food shopping & have someone look at me as if I'm going to run out the door with something I haven't paid for, maybe it was because I had a black canvas bag with me, or it's a shop known for theft, and he hasn't seen me in there before, either way, utterly ridiculous!

Another great example of a supermarket chain that sells food at silly prices just because they are in the town. By silly I mean a lot more expensive than they need be. If you are looking for a snack while at work there are some cheaper places than this within two minutes walk. That is unless you are one of those people who 'just have to use proper places'.

Good selection of necessities and other treats, never had any problems using the machines & staff are friendly. It gets rather busy around 12PM, but that would be obvious.

We order from uber eats ordered buns cheese and burgers our burgers never came , if they was sold out i would get that but they wasn't we ordered 2 4 packs of fresh burgers and we didnt get them

I go in here most days and the staff are usually exceptionally friendly and and welcoming but this evening I went in two shutters were pulled down over the meat and fish section. I just peered behind (there was no sign or anything saying this section was closed) and a male colleague shouted at me “It’s closed for a reason!” in a rude and extremely unprofessional manner. This happened just now. His conduct falls far below what is usually expected at this store!

Very disappointed by my visit with my daughter, I will be writing to Sainsbury’s head office and following up with legal action

Very poor service in the mornings with a huge focus on delivery and little on customer service. It's unusual in any retailer that you have to find a staff member to ask if you can purchase something. There are self service machines but you need to go to the till to purchase Restricted items ( tills are never manned in the mornings, staff are busy doing delivery at the back of the shop).

This also poses a huge risk of theft as huge parts of the shop are left unattended. I used to visit this branch a lot as I worked nearby and witnessed many thefts due to lack of attention

Today I came into the shop and I had a full on panic attack couldn't breath and stop crying and a young lad called kobi noticed me came over and took me to one side and done some breathing exercises with me to get me out of it
. I literally can't thank this person enough panic attacks can be very scary and he really helped me so again thank you kobi !!