Tesco Express

Staff highly professional and friendly. They're providing consistently high quality customer service which I've observed over 3 years. The only negatives I have witnessed are the small percentage badly behaved customers which the staff dealt with admirably.

On the 18/02/2017 shopped here to get a few bits came to the self service tills and put my food through it to then find that I was unable to pay via my phone with my Android Pay the woman who was blonde and incredibly unwilling to help told me to use my card I told her I do not carry the card on me and keep it at home because I feel safer that way and was then told that the android pay was not working.

The idiot then acted as if that was my fault and I was made to feel like a right lemon because I was unable to pay. I left at that point and have called the customer service line for Tesco same evening. When they have no credit card access they put signs up they should have done the same with the lack of not being able to pay for things via phone as well if this had been in place I would have shopped elsewhere instead but the lazy unmotivated feckless blonde bimbo behind the tills clearly did not care and expected me to produce another method of payment instead I left at this point and later on went to another store (not Tesco not ever shopping in there again) to get my food.

All in all people AVOID this shop and the muppets who are running it as staff they seem to lack any interest of making people aware of issues with the self service tills.

On the 25/2/2017 used the store again this time because I had hoped that the attitude displayed towards me was not going to repeat itself this was not the case I had been to Little Waitrose at the the top of the hill and bought some of my food there a lot of it was not stuff that is sold in this Tesco the reason in a moment will be come apparent as to why I am now complaining again. I came to the till with my other shopping in a trolly and waited to be served on approaching the till a lady with dark hair and glasses glanced over at my trolly with other shopping in it and made an accusing look at me of assuming I had loaded my other bags with stuff from their shop I was disgusted and made my feelings clear to her this was not the case I am a clean living person who in the 36 years of my life has never had any serious infractions with the law.

She attempted to accuse me of theft and I slammed the receipt from Waitrose down on the till and told her to look at the date and time of purchase which was around 10-20 minutes before coming into her shop the woman still persisted with having an attitude I gave a earful back about her lack of manners and her holy out of order way in which she out right accused me of doing something suspect in the shop.

Given I had walked in with the bags full and had made sure not to let anything get into them in the trolly to be then confronted with this arrogant woman was the limit. I have had to call them again yesterday to inform them of yet another incident of customer service or lack of it by them. Tesco Express in Amersham is really one to avoid using. Do not go there the staff are rude assumptive and presume to assume you are a criminal of some kind if you bring in your shopping from another super market. 3/4's of what I bought from Waitrose they do NOT sell.

This is a bad store and one that is in sore need of better more competent staff AVOID at all costs.

The shop squashes a lot of stuff in, so the aisles could be wider and the check-outs more numerous.
That said, this is a really good convenience Tesco, and there's a huge one down the hill in Old Amersham if you really need the space and the total product range.

as a student this is the perfect spot to go for lunch obviously because of the £3 meal deal. staff decent. good range. ideal location. no parking

Amazing staff very friendly and helpful go way and beyond lovely store, great products and great for the community - Corinne was excellent at customer service

WORST Tesco”s I’ve ever been to
Tiny shop
Packed
1 staff member on the till
Smelt of sewage
Just awful Tesco it’s a disgrace to your brand

Wonderful shop, always handy for anyone in Amersham.

This is a great little Tesco, in a prime location. Although the options are somewhat limited when compared to the large Tesco down the hill. This is ideally located for a few topup items you might need during the week. This store is very popular and is usually a little busier early morning, lunchtime and early evening.