Lidl

I would like to get your attention regarding my complain regarding the attitude of your staff who cleans on Lidl supermarket floor with the floor cleaning machine. (I described him as over 50 years something black male staff member).

On Tuesday 2 August at around 10.15a.m, As I lean on the shopping trolley while waiting on short queue in turn at cashier till. He rudely sign-gesture me to move to make way for him to machine clean on floor but I retreated and told him that there is enough space to allow him through but he start to argue with me cos he think I am rude customer blocking his way but I don't understand what he say due to my Deafness so he shove the cleaning machine against my pushing shopping trolley out of his way like driving wedge and carry on his cleaning job back and forth. I was offended and disgusted by the staff member grumpy rude attitude

I am been customer at Lidl for more than 20 years so I never encountered any of these rude staffs except him.

To add my injury insult, when I completed with my payment at casher till and recieved the shopping receipt from female cashier staff member and I tried to push my shopping food trolley through the exit door but this trolley suddenly stalled and set up flashing alarm that cause some of shopping customers staring at me thinking I am shoplifter!

I feel uncomfortable and embarrassed by this so I gestured to ask one of staff member to use the anti-theft device to unlock the tagged trolley wheel and inactivate the store flashing alert to allow me to push the shopping food trolley out of Lidl supermarket exit to car parking area. It is not first time for me, it occurs to me at few occasions.

However I am not happy with the Lidl supermarket poor management and unprofessional service so I am considering about never returning to Streatham Lidl store again until rude staff member should be disciplined at staff awareness training how to respect disabled customers and they should sort out with ridiculous misfunction anti-theft flashing alert system and trolley to avoid embarrassment on innocent shoppers like me.

Balham Lidl's is a small shop but you can always find the essentials in there. The fruit and veg are fresh and not as expensive as Sainsburys. I have only given two stars however owing to the replacement of the cashiers at the tills to a self service store.

I’m so happy this place exists. Allessandro at the check out was a complete star and helped an elderly disabled woman with her groceries. I will not shop anywhere else

One star less for Cash Payments limitations. Lidl, people still like the feel and smell of cash! It is not 'cool' to stand in a queue much, much longer, just because I need to pay with CASH!
Apart from this, great. Thank you to people who work there.

Been coming here for years and all of a sudden I get a fine from 'Parking Eye' for parking in the car park for 42 minutes while shopping? I'm a loyal customer and shop here daily, but this fine is just so unfair - especially in times like these! Its not as if I used to car park while i shopped somewhere else, I was in Lidl. Please contact otherwise I will isieung a formal complaint to the landowner about these heavy handed tactics

Lucky to find a quiet manned till. Some self service tills not working AGAIN and queue a mile long.
12 September, utter chaos, queues a mile long and short on stock. Walked out.
20 September very poor selection of bread, freezer cabinets half empty. Walked out AGAIN.
11th October NOT A SINGLE self service till taking cash. Why is this till problem not being solved ?
You may be big on Lidl prices but bottom of the list for customer service !
Actually had all 4 cash self-service tillls working...
but only for about 3 days. PATHETIC.

Nice to see they finally have a decent vegan range in stock, although it will likely only be for January. Have at it!

It is not very good as they say because there are many things that cannot be found in the supermarket, such as soap from many brands such as eggs, milk, pizza, water, sauces. Lately, Lidl is missing many essential foods and you have to move to avoid all of that.