M&S Simply Food

Good little food store, stocking some decent M&S food. Staff are always pleasant and helpful. I'd rate it 5 star but for the parking. A £15 spend to get your parking reimbursed is too much, with a £5 spend been more realistic.

My favourite place to buy food. Also have what I need. Great selection of chicken but the 2 for £4 salad are almost nearly sold out every time I come. Maybe time to increase the stock levels?

There was a queue outside the store, which was managed well by the staff. As soon as you enter it was very busy and was difficult to maintain distance. However, within the later aisles it was more distant between shoppers. There does need to be a one-way system within the store, if it hasn't been established already.

I went in today, couldn't find what I wanted so approached a member of staff. She was so helpful. Not only was she pleasant and helpful she had great knowledge and showed me where to find my chicken kievs. I got them then saw her again asked her about the light up gin bottles I've been trying to get my hands. She was amazing, went in the back found some. Her name was Emma G! She's a credit to M & S. I went home feeling so happy with the excellent customer service and with everything I went in for.
Thank you M & S and Emma G.

Lovely local M&S food hall. Always well stocked and this branch has a very friendly and helpful staff team. The gentleman at checkout named Nadim is particularly cheerful and pleasant. Overall, an excellent shopping experience.

Food is generally good but there is a staff member called Neela or Neelam or something who is rude. She makes mistakes when serving you yet still argues with you. Plus she causes more problems than she solves and makes you feel like you're in the wrong which is poor customer service. People have also said they don't like working with her. M&S you either need to sort her out or customers should try and avoid her when they have an issue (e.g. a sparks offer hasn't come off).

Store is great but the General Manager is the most unfriendly, rude and arrogant man I’ve ever seen. Never smiles, like he’s doing me a favour shopping there, say good morning and he grunts back! Come on guys! The face of your store and you employ people like this!

Always get the worst service. Just don't even bother. They really discriminate. Watford and Ealing are way better.