Costcutter
70-72 Ben Jonson Rd, London E1 3NN, United Kingdom
3.8
50 reviews
8 comments
GX96+48 London, United Kingdom
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Monday: 8–20
Tuesday: 8–20
Wedneasday: 8–20
Thursday: 8–20
Friday: 8–20
Saturday: 8–20
Sunday: 8–20
Tuesday: 8–20
Wedneasday: 8–20
Thursday: 8–20
Friday: 8–20
Saturday: 8–20
Sunday: 8–20
Without adding everything up it seemed to me to be a bit more than it should so I questioned the price of an item to see if he had charged me correctly. The value charged was £1 when the label showed 0.90p so I challenged him and he told me that was the old price. New price is £1.
I accepted this discrepancy and handed over a £10 with something still not ringing true in my head so I asked for a receipt. As I walked to the door I checked it and it had many more lines than the number of products I bought and seemed to have at least 1 subtotal that was exactly inline and the same appearance as a line item.
When I challenged him to explain the receipt he said it was all correct and that the extra lines were just running totals of the items I had bought. When he realised that this was not making it clear for me he reluctantly offered to add it up again. This time the total came to a more accurate £5.65 (the correct price).
Now I don't want to jump to any conclusions but judging by the way in which he handled the whole transaction, I couldn't help feeling like I was being ripped off. He may have genuinely made a mistake though speed and carelessness but my gut feeling is that this is not the first time he has made this type of error and I doubt that the total would every be lower than it should be!
Check your change - and your totals.
Staff are great and always has good deals.
Nice compact local supermarket with a good range of items for sale.
I only saw the shop from the outside, I did not dwelve inside, looked quiet and seemed to have the type of items you would need and want on a daily basis.
There are so many factors to determine the level of stars for a store.
2 star due to not going inside.