Marks and Spencer
270 Oxford St, Swansea SA1 3BB, United Kingdom
4.1
37 reviews
8 comments
J3C4+48 Swansea, UK
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 11–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 11–17
Useless for most people, if you are shut.
Sadly, today was the horrible 1/10 experience.
I purchased 7 items in total: mattress protector upstairs, 1x avocado, 1 times fries, 1x punnet of strawberries, 1 x chicken broth, 1 x rosemary herbs, 1 x lamb
The detectors went off and I gave my little tote bag with the 2 receipts to the lady at the exit.
She started taking my stuff out on the floor DURING COVID-19 lovely.
7 poxy items with the receipts and she let 2 white customers and an Arabic customer walk through regardless of the detectors going off with their items but she kept rummaging through my tote bag as if it was Mary Poppins secret bag and put all my 7 items on the floor.
Charming!
Complaint investigated, agreed experience was unpleasant, unhygienic and unnecessary!