Kam Ying Cantonese Takeaway

Terrible customer service really letting the place down. After getting my order wrong and leaving out an item I rang up and was disgusted how I was spoken to. The male on the end of the phone was very rude and unhelpful, instead of offering to deliver the missing item or refund it I was told ‘I do not wish to help you as it was a Deliveroo issue’ and he then hung up on me. They were the ones that did not send the sauce I ordered. Not Deliveroo. After calling back and asking to speak to the manager/owner he simply said he was the manager/owner ( to which again is not true as I know them well in there ) and again hung up on me. Could have been easily resolved by sending out my missing sauce. Sadly in turn it meant the whole meal was entirely ruined. Such a shame. The rice was completely over cooked and dry, without the sauce especially, and the chips were cold. I shall not be returning and advise against the food, it’s not what it used to be. They have really let the place go

It's the most authentic Chinese restaurant, and it's clean and hygienic because they have an open kitchen and the food is delicious

Probably the worst Chinese we’ve ever had. Wouldn’t recommend at all. Absolutely shocking customer service also.

The staff are friendly & the food is very good. My favourite in Hinckley.

Used this as my local chinese was closed.... will definitely be going back. Food was beautifully cooked.....hardly any MSG

Love this place normally…but 2 hours for a sat delivery….come on Kam Ying you can do better

Lovely food. Recently moved local and been looking for a Chinese. Looks like I found it !

Absolutely pathetic service. Order food for delivery, waited over an hour to be told no record of the order even though we had an order number from them on Deliveroo. Tried to blame the app and even gave a wrong number for Deliveroo customer service. Unbelievable!!!