Munchies Plus
94 Blackburn Rd, Accrington BB5 1LL, United Kingdom
3.1
60 reviews
8 comments
QJ3J+FP Accrington, United Kingdom
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Monday: 15–22
Tuesday: Close
Wedneasday: 15–22
Thursday: 15–22
Friday: 15–23
Saturday: 15–23
Sunday: 15–22
Tuesday: Close
Wedneasday: 15–22
Thursday: 15–22
Friday: 15–23
Saturday: 15–23
Sunday: 15–22
I still agree with my review above but disappointed tonight that we did not receive our free garlic bread with cheese and only received 15% off when text said 20% over £15.
The expected delivery was 1 hour and as its Saturday, i was fine with it as i understand places are busy. 1 hour went by since placing my order and no food arrived.
It got to 1hour 15 mins and still nothing.
1hour and 25 minutes passed since i ordered and still i had received nothing! So i called the takeaway to check the status of my order. I was told that the food was literally ‘at my doorstep’. 20 more minutes passed after this and STILL NO FOOD! i called them back for the second time, 1HOUR AND 45 MINUTES since ordering and told them i wanted to cancel as i was fed up of waiting. They didn’t apologise but instead made excuses!!! Made out like it was my fault and said they couldn’t cancel because apparently the delivery was on its way. I was told that 20 minutes ago! The takeaway is a 5 minute drive away! Absolutely appalled by the customer service. The food arrived 1HOUR AND 50 MINUTES later and was cold even though the guy on the phone said ‘there wont be anything wrong with the food’. Wont be ordering again and will never recommend to anyone. I’ve never complained even when the food hasnt been up to scratch in the past but this was a joke.
WHAT A WASTE OF £13.