Domino's Pizza - Berkhamsted

Had a pizza 14th Feb, expected delivery to be a long while but it was at least an hour. Pizzas arrived by a lovely and polite driver. Pizzas was cold and needed to be microwaved and was horrible so threw away. I telephoned the branch 4 times and no answer.

This is a floppy disk of pizza. After having to cut it myself it turns out it's a mix of random cheeses in 3 layers on one half and 3 pieces of pepperoni hesitantly left there because whoever cooked this knew that this is not only an abysmal failure of a basic pizza but this is not what I ordered. Disgusting. Staff are pleasant but eating from here will probably lead to an early death and food poisoning.

VERY poor service - booked on line advertising 30 mins - after 50 mins checked online and it said that our driver was on his way. When we rang the shop as it had not arrived a rude woman just kept saying that the delivery time is 1-1.5 hours and their online booking system does not work. Over and over again she repeated the same message, Not once did she apologies or offer to compensate for the poor level of service. Never again Dominos Pizza will I order from you in Berko.
Unfortunately I have to give 1 star so that I can post this - I would have preferred not to give any stars as we have had no service, other than poor and rude.

This place can be great but can be shocking, literally pot luck whether the pizza will be dry with minimal sauce or dripping in it, delivery boy was lovely very polite.

Menu's have changed & deals are worse than they were compared to the last time I got Dominos. Food was good though

>80mins from order to delivery. Different driver every time, “can’t find our house” every time. I’m giving up using them - pizza should be a treat, not this stressful!

Recently ordered a pizza without cheese for a household member who has an allergy towards it, We took off the cheese from a veggie supreme options; however not only was it just tomato and herbs. but it was cold. It took over an hour to be delivered,

They don't pick up the phone which is their only way of contacting as listed on their website. as such it is immensely irritating to send through a complaint directly to the shop.

This is an horrendous excuse to not improve deliberately ignorant in their nature to avoid getting better; while their customers go to rival companies such as Papa Johns.

My personal recommendation is to use their rival if you have an issue such as lactose intolerance otherwise you will end up with a disappointing drab disgustingly cold tomato paste circle.

DO NOT USE THIS SHOP!

I have never had a delivery under an hour, never had a hot pizza and it is always last. It really is the worst Pizza place potentially in Europe. Latest experience was 1hr 45mins delivery, cold pizza, they didn’t even cut it in slices!! Avoid.