Nuudle Bar Winchester
6 Bridge St, Winchester SO23 0HN, United Kingdom
3.5
24 reviews
8 comments
3M6V+C4 Winchester, United Kingdom
Location reporting
Claim this location
Monday: 16–22
Tuesday: 16–22
Wedneasday: 16–22
Thursday: 16–22
Friday: 16–22
Saturday: 16–22
Sunday: 16–22
Tuesday: 16–22
Wedneasday: 16–22
Thursday: 16–22
Friday: 16–22
Saturday: 16–22
Sunday: 16–22
Despite placing an order at 19:25 and being told my food would be delivered in 30 - 55 mins, I had to contact the restaurant at 20:45 to figure out where my food was. I was then told that the order was with the kitchen, and it would be around 10 mins to do the food and then an extra 30 - 40 mins for delivery.
When I tried to cancel, I was told I had to go through Deliveroo, where the lovely lady at Deliveroo was unable to get in contact with the restaurant! Eventually she was able to (after around 10 mins) and my order was cancelled.
As mentioned, this is my second negative experience. My first was when they delivered me meat dumplings rather than vegetarian (I'm one of those people who are pescatarian). Fortunately my bf is a meat eater so there was no harm there, but right now this restaurant had had two strikes with me
Essentially this could be a good restaurant if
- they get orders correct
- they deliver on time
- they keep customers up to date with the status of the order