Kebab Delights & Pizza Gloucester

I ordered from them through Just Eat, having done so before and had good customer service. Twenty minutes after the delivery time I phoned them to ask if the food was out for delivery, they told it had already been collected. When I told them I had selected delivery and had not gone to pick it up they shouted at me. I have never experienced such customer service. I have paid them almost £30 and they have given someone else my food and will refuse to admit it was their error.

Used to be great food. Last couple of times I've ordered, its been terrible. Very, very late both times (no contact from them to explain it at all, I've had to chase).
The most recent time the order was incorrect and partly inedible - chewy fries are not normal.

I hope they sort this out soon or I'll not be eating from there again.

Absolutely disgusting took over an hour for food to be delivered.. The pizza is as soft as the dough you made it with. Undercooked dough but burnt on top lovely. Your prices for cheese on chips with no cheese what so ever is disgusting. And grated cheese in your burger??? Burger cold and also looked uncooked. Sort it out. Won't be back. Delivery driver was happy tho.. Service with a smile is exactly what I wanted this evening... Not.

Awful Awful Awful!! asked for dips with our chips, instead ended up with bbq and garlic mayo on the chips!! VILE tried getting a re fund but the man on the phone was so rude and nasty!! don’t use

Used to be very good. Really tasty,hot food. Now the quality isn't there. Had a pizza a couple of weeks ago and it was awful. Ordered a kebab and they forgot things off my order, then they didn't answer the phone when I tried to rectify it. Have used them for years and always been happy but that's it now. Won't ever use them again. Such a drop in quality. Shame

Wow I ordered via just eat said it would be here at a time half hour after that time I rang its on its way not like I ant given time 45 mins later still not here so went to bed without to find in morning it had been put as delivered where??? No refund good luck I ordered from here for years but first and last time goodbye have a nice life

They sent me the completley wrong order and when i phoned them i was hung up on more than once, then they they stopped answering. Awful service.

Food never arrived , they'd taken the money and when I rang they were rude almost accusing me of being as liar as they said driver had delivered ! Spoke to the driver who was adamant she'd delivered and they then put the phone down on me when I asked where my address was . There are plenty of good kebab shops in Gloucester this not being one as they're dishonest and rude , use yummies .