Cookies & Kreme

Tried for the first time as a friend told about this new dessert place. Wanted to try a cookie dough and after realizing on the menu that the icecream wasn't included in the cookie dough price but separately I asked the staff (who I think was the owner) "Why is the cookie dough not served with icecream when everybody else does it?" to which I got a very arrogant, demeaning off-hand response which dismissed our concern, "This is our choice". I and my friends had our eyebrows raised in surprise and we all looked at each other at the response.
Anyways we decided to try the dessert and the cookie dough & milk shakes (my friends had) before writing a review to be fair and they were mediocre at best.
Would recommend trying another place with better service.

Ordered from this place took over 2 hours to arrive and messed up my order I called back to ask where the milkshake and ice cream were and I had a very rude response telling me to pay for what I already paid for not happy at all eventually told me to speak to the manager and had a better response of the order will be done by himself and brought out to us

The desserts can't be faulted, so fresh, warm, and tasty! The reason for not giving 5 stars is that I've ordered delivery before and it takes such a long time, especially living so close. I would 100% recommend collection everytime, only 20 minutes!!

Second time this week we orderd from here .First was home delivery about an hour but still amazing
Tonight we orderd to collect ready in 25 minutes got there waffle was freshly cooked and it was out of this world ! Awesome not small with little bit of sauce etc. It was loaded well plenty of and fair size too quality was amazing ..ice cream well not sure how they make it but it top notch never tasted ice cream this good and I'm 55 been eating ice cream all my life .custard good too absoutly was looking for faults or negatives as like to review honestly ..but nope can't fault this place my son had cookie dough twice this week it so good milkshakes another level taste amazing. This is now becoming our best place for desserts better than quite a few others. Only positive crtiscm is if waiting for home delivery can take a while bit long best to collect but the taste of the desserts so far are 5 star and worth every penny. Recommend highly

Absolutely rubbish place not going to lie waited almost 2 hours very disappointing to be honest delivery drive could of been quicker if he walked I'd avoid this unless you want a long disappointing wait

Best donuts in Cardiff and fast delivery
Very polite delivery driver
Thanks

Amazing desserts, amazing service! Best around

What's wrong with u pp? I can't fault desserts/shakes. Abso prop. Rang shop tonight & bought for my daughter. She prefers this to Kaspa.I work in a huge tower building town centre & Trust me I'm sure u will have the back of many colleagues. Prepare for a Fri rush lol. Beautiful 😍