The Pepper Mill

Had a 2 course lunch here. Lunchtime menu single course £7.95, two courses £9.95
Calamari was cooked well, decent size starter portion. We both had the sea bass pan fried with salad and chunky chips. Only point to be picky on was that the chips were a bit too chunky.
Staff are very freindly and welcoming.

Four of us has a wonderful meal last night for our first visit of The Pepper Mill. Staff were responsive, friendly, personable, and helpful. Food was beyond my expectations: fall-off-the-bone, meaty ribs covered with delicious and generous BBQ sauce. Good sized portion. Came with some nice fries and was happy with my side of onion rings; not greasy and satisfying. Others I was with had the pizza which was homemade and quickly devoured. Topped it off with a Lotus Biscoff cheesecake that is a must-have! One of my first meals in Chepstow and I expect I will be coming back with friends and family in the future! Felt safe with the COVID precautions and were not too close to any other table. Looking forward to my next visit already!

I had a roast here with my family and it was the worst meal I have ever experienced! The beef was thin wafer slices like ham and it came seepratley to the veg which confused everyone on the table.. the cauliflower cheese was half frozen and had a funny taste to it. And the veg was so undercooked and rock solid, it took strength to cut through the broccoli. Their seems to be pleasant young waitress but never asked how your meal was, it seemed like it was just a Saturday job to them and not to bothered about customer satisfaction. The Yorkshire pudding was drowned in watery gravey which some member didn’t ask for. The drinks came out 5 mins after the food, and all round bad service. The table was also very sticky and grimey Won’t be back, such a shame for this place.

Very welcoming and friendly place and makes very good food

Outstanding food absolutely superb fantastic service

Lots of staff working. Gluten free options available. Meals were okay. Table was very sticky even after asking for it to be cleaned, think it's the spray. Staff couldn't wait for us to leave.

Just want to say we ate on an evening busy with Christmas meals. Unfortunately a main somehow came out cold and strangely a coffee did too. Whilst the staff were great an initial offering of.... we're very busy we can't heat your food but . can give you a drink tainted the night slightly . Whilst I'm sure this probably isn't a common problem I can't In good faith recommend and wouldn't be tempted to try again

in response to the owner. a tip was left as its good practice around Christmas regardless of how you fell the meal was. I wont argue with you over The comment as it was made and a drink was offered as an alternative.

i dont deny the meal was remade and we asked if there was any way the food could be heated if you cant make a new one., this isnt a dig at your staff as by the end we had 2 meals . But was it a hot drink that came out hot first time? No. Was it a main course that came out cold first time ( chicken) yes.

We paid for our food but i wont be changing the review.

A very welcome place. We came as a big group (16) and this was no challenge for them. The staff soon whipped round requesting drinks orders and then the pre-ordered starters came flying out. Once done the next course was en route, with the speedy service this was not to turn table but to ensure we all had food at (around) the same time and could eat together, this was very well organised by a young man who commanding presents was that of a season restaurateur, very impressive (but with no name tag I don't know your name).
Very very well priced meals and some reasonably decent drinks to boot.

Well done team and it going.