South West Cars

Pre-booked a Taxi from the Oval cricket ground 24hr before event. Swc confirmed the booking 24hr before. At 9.28pm for the 9.45pm I have a missed call but no message or v-mail from a lane line. I call back the land line when I see the missed call to be told the taxi is cancelled. No compensation - just an apology. Swc has one job and can’t even do that correctly. 1/10.

I used south west cars recently for an early morning airport transfer to Gatwick (3am pickup). The driver turned up on time and you get a text to alert you that they’ve arrived which is helpful. The driver was friendly and professional and got us there in good time. The operator was friendly when I’d called in the week before to confirm the time and price. 4 stars as they only accept cash. Would definitely use this taxi company again.

I called yesterday and booked a cab. I was quoted one price. Got a call today telling me they were raising the price by £23! Their reason was because there is a train strike, however that strike had been announced over a month ago. Very very poor customer service.

I had an amazing driver , he was so polite and helped me out , I always use them for parents hospital appointments and very grateful to the owner and family orientated services 👍🏽

Booked a taxi and got a call soon after to say the price was suddenly £35 more than the price I had booked online. It changed from £55 to £90 due to “specific drivers” during the strikes. False advertising!!

I was a regular customer a few years ago. How bad things have become. I booked a cab to the airport. Then they cancelled it at the last minute. Lost my flight as a result.

I booked a ride to Heathrow. They collected me on time and charged me their quote. Very good.

Next time I hope they will use a saloon car not a minibus.

Taxi booked 2 weeks ago has been cancelled half an hour before the pickup. Took an Uber instead, more reliable and also cheaper