Old Mill Tea Rooms

Only wanted a portion of takeaway chips. Given numbered ticket to collect order from around corner of shop. Few people ahead of me. Waiting quite a while but most people getting more complicated orders than me so kept waiting patiently. Then after people behind me in queue started getting their orders, asked when my chips would turn up. Staff member told me he didn't have my ticket number but he will do me some chips. Like he's doing me a favour, giving me the food I've paid for and waited 25 minutes for! No apology for the wait and frankly the chips weren't to my liking. Reminded me of oven chips, quite crispy. Not what I personally like but some will.

I understand mistakes happen but to not even offer an apology. This shop will not get my custom again and I cannot recommend.

Friendly staff but... I had the cod and chips. The cod was ok but the chips were awful, very disappointing. My child had the kids meal which is £5.75 and the sausages were cheap and pretty nasty and once again the chips were awful. Most of it was left. I think it wouldn't be too much to have the cutlery bought to the table with the food. Instead I had to traipse back into the cafe past people queuing whilst letting the food go cold. I'm sorry but I'll definitely not be returning.

Lovely location on the Quomps looking over the water; the tea room itself had a nice feel and presentation. We had brunch which was a nice combination of foods. Given the location, the prices were in our opinion, acceptable, although we thought the milkshakes in particular were ridiculously expensive for the size provided. We were also disappointed there were no baby change facilities, but accept they were not advertised and there are probably limitations with the building. The biggest disappointment for us was the front of house server who spent the whole time we were there berating his staff and disrespectfully ranting about his paying clients. We may go back but would likely look for other options in town first.

Ordered the fish and chip and ham eggs and chips, the chips where over cooked to the point I could build a house with them. The cod was
Lovely but the batter reminded me of a Yorkshire pudding on Sunday was to many herbs in a batter not needed. I wouldn’t visit again, would rather pop round the corner to the chip shop and get someone who can cook it properly.

We ordered from the friendly service and were given a slip of paper with a number where we could pick up the food for "take away". We waited less than 10 minutes, even though there were people in front of us and we were right in the middle of lunch time. The portions were large, the fish hot and crispy. Unfortunately, the fries were a bit mushy. But anyway, the price-performance ratio is OK.

Says they close at 5 but they turned us away at 4.37 on a bank holiday weekend when there were still loads of people out and about. And the two girls packing up outside were swearing loudly - wouldn’t want to be giving that kind of impression if it was my business!

The tearoooms have been here since I was in school. The transient non-local visitors are why it's still open, always fresh tourists to replace them. The meals are very average indeed and just about edible. Even the cakes (which look nice) are unpleasant.
The only thing you can risk buying from here is New Forest ice cream - they don't make it.

Friendly place, quiet in the winter so good for holding a conversation. Specialty hot chocolate comes loaded with squirty cream and marshmallows & probably quite a few calories but lovely as a special treat.