Gaab Kao
117 High St, Tonbridge TN9 1DL, United Kingdom
4.4
264 reviews
8 comments
57WG+G5 Tonbridge, United Kingdom
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Monday: Close
Tuesday: 18–22
Wedneasday: 12–14
Thursday: 12–14
Friday: 12–14
Saturday: 12–14
Sunday: 12–14
Tuesday: 18–22
Wedneasday: 12–14
Thursday: 12–14
Friday: 12–14
Saturday: 12–14
Sunday: 12–14
We ordered a tofu main dish. It came with no tofu. So we had to go back to collect the correct dish. This was refunded to be transparent.
2nd. I ordered a tom yum soup and a jungle curry. Both these dishes are the worst tasting things I have ever ordered from a restaurant. They tastes like salt water. I don't think they added any of the right flavours to the tom yum. None of the paste that normally is in there. No lime juice. Just salt and water. And then to my horror the same taste was in my jungle curry. I cannot express strongly enough how disgusting the food was and I left it and didn't have dinner. 1 star is even too generous.
for my birthday! My son decided to join us last minute. 2 of my friends arrived around 10 minutes before the rest of us but they were not even offered a drink. When we arrived at the restaurant, instead of giving us a spare chair at the end of our booked table or asking us to squeeze in a little bit, they refused to serve 5 people (the waitress kept saying that the table was booked for 4 and they were fully booked for the evening).
At that point the restaurant wasn't full at all, they could have easily provided us with a spair chair!
I believe it's a very POOR customer service!
Luckily a few minutes away there is lovely italian restaurant called Ela Bella and despite of the fact that they were very busy that night, they managed to give us a table, a lovely food and an excellent customer service! This is how it should be done, your restaurant must improve in terms of problem solving and customer satisfaction.