Thai Square St Albans

Tasty food and a nice atmosphere. Cool old, atmospheric interior. Instead of lemonade, we got Sprite so this is one significant mistake. The duck is very good, but pad thai is just ok - I've had better.

Nice environment but with poor service and only one waiter during lunch time. Not busy at that moment as only two tables of customers. When this waiter saw us with a toddler, he didn’t ask us whether we need a baby chair. His attitude is lazy and frivolous.

The food was a disaster. Not authentic Thai and they were just like reheat from microwave.

Don’t go!

This restaurant was fantastic! The food came promptly and was made with care, the staff were very kind are always helpful if you need anything. I Would definitely recommend to family and friends.

Havent been here in years and thought we'd give it another go! The service was good although it was fairly quiet. We had been on busy nights in the past and it was a tad frustrating! Food was good and they went off menu for our son who didn't like anything on the menu. He loved the plain noodles and chicken though. Husband enjoyed his red curry but I probably went a bit too safe with my beef and oyster sauce. The jury is still out on the jasmine, coconut and candy floss sorbet. Was looking forward to some sort of battered banana or pineapple but they weren't on the menu.

I enjoyed my meal at Thai Square and would give it a 10/10 as far as the tastiness of the food. I had a mixed starter which I shared with a friend and the Drunken Noodles as my main. I asked for the Drunken Noodles to be made extra spicy and it was perfect. My only complaint was that I felt the portion was a tad small. I enjoyed my Drunken Noodles so much that I ordered some to take home and it didn’t fill the entire container. Nevertheless, I enjoyed the food. The service was ok and the general ambience of the restaurant was nice.

Thai restaurant, part of a small chain of Thai restaurants in London and Windsor. Situated in St Alban's town centre in a period building. Ambience is amazing. Service was good, but food average and rather oily. A couple of mistakes with our order ( we had asked for no ice in our drinks and less spicy for one of the dishes we ordered, but neither was done). We ordered chicken pad Thai green vegetable curry, jasmine rice, thai square noodles, tofu ginger stir fry along with papaya salad. Parking is difficult.
I would not go back

Shocking service & poor hygiene standards.
The place was cold (it is an old building) but we were also greeted with a cold welcome! The service was so poor, that we had to ask so many times for serving spoons/ cutlery/ napkins etc and the staff just didn't seem to care and looked like they were moving aimlessly from one table to another.
The unforgivable for me was that there was no running water in the men's toilets - we also saw a chef use the toilet and not be able to wash his hands.
I complained to a member of staff who seemed not to care that the water was not working in the men's toilets - in the end my wife complained to the manager who to be fair did explain that the chef would wash his hands again upon entering the kitchen (one would hope!)
it did put me off my food; the food in general was not bad - tasted a bit re-heated and i certainly wouldn't call it value for money.
The manager seemed to understand and thank goodness we didn't have to pay the (optional?) service charge.
It was supposed to be a nice family meal out; I certainly wouldn't recommend nor would I return. I will spend my hard earned money at establishments that are welcoming and genuinely feel like they want our business. Avoid.

As it's a chain, I've never had real Thai at any of the Thai Square in and outside London, including this one in St Albans. The only good thing is its ambience. If you consider having a few glasses of wine and not expecting good food, then it's the right place to go. Right in town centre and see the traffic go by, taking a walk afterwards is pleasant.