Lemongrass Thai Restaurant
45 The Broadway, Haywards Heath RH16 3AS, United Kingdom
4.3
146 reviews
8 comments
2V2V+6H Haywards Heath, United Kingdom
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Monday: 12–14
Tuesday: Close
Wedneasday: 12–14
Thursday: 12–14
Friday: 12–14
Saturday: 12–14
Sunday: 12–14
Tuesday: Close
Wedneasday: 12–14
Thursday: 12–14
Friday: 12–14
Saturday: 12–14
Sunday: 12–14
Price . 4 stars.
Lost a star because :
Wasn’t keen on the waitress hovering over my table and kept staring at me whilst I ate. A little weird.
We decided to carry on as we were hungry, didn't bother.
Waitresses are absolutely lovely, helpful but a waiter was a bit cold, rude. Don't want to come back here.
When i rang the restaurant I was hung up on twice, laughed and sworn at. It was horrendous. They finally agreed to give us a refund but sent someone to collect the food. I will never ever order from them again and would advise others to avoid too.
I can see that the restaurant have replied below, again quite rudely and denying the events. I asked to speak to the manager on the night and was told he was not in, so I assume his staff have relayed the events incorrectly. I wouldn’t have needed to call five times if I was not hung up on, and I wouldn’t have sworn if I was not laughed at. The food was cold and inedible, the allergy was clearly stated followed by ‘that’s really important’. As stated above I recommended this restaurant after many successful visits so it’s very disappointing to have had this experience & to lose the business of six people.
Food was tasty and good but not the best.
I could customise the menu as per my needs.