Cat Protection - Folkestone & Hythe Charity Shop
139D High St, Hythe CT21 5JL, United Kingdom
4.2
28 reviews
8 comments
33CQ+W8 Hythe, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
(It is common knowledge to most / all neighbours and people on our road that our cat lives here and is not stray, she often spends her whole day outside our garden greeting people)
As expected we were extremely stressed and confused with this. They did not answer back to calls or messages until the morning as they turn their contacts to automated responses in the evening, which in my opinion for a organisation regarding helping animals is a big no. Do pets & owners only require care from 9am-5pm? In the case an emergency or a worried owner wanting their pet back is it fair to have to wait all night to hear someone has your cat? In the morning our cat was returned, at a push we were keen to leave this and accept the organisations unprofessional and careless methods in dealing with this however we was then told that in the single evening our pet was in their possession they had trimmed our cats claws without consent or reasoning. Extremely disappointing, for people who care about animals to stress the cat enough taking her overnight to further stress her by clipping her nails (which we would never do anyway). As a cat who also has 3 legs and relies heavily on her claws to pull herself up we have witnessed several times today her not being able to climb objects such into our sofas/fences. Perhaps if you’re looking to hand a cat you have found in, look elsewhere.