British Heart Foundation Furniture & Electrical
136 Cowbridge Rd E, Pontcanna, Cardiff CF11 9ND, United Kingdom
4
28 reviews
8 comments
FRJ2+J4 Cardiff, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 10–16
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 10–16
They turned up to collect the items on the cancelled day Tuesday 5th July explaining they had been trying to ring me. I wasn't expecting collection so I wasnt expecting a call. I explained I had rearranged the collection.
I telephoned the morning of the new collection day Tuesday 12th July to confirm collection was arranged. It was confirmed and I was told the driver would ring me half hour before collection. I do not live at the house, we are emptying it after the sad loss of Mum. I awaited a phone call but did not receive one only to arrive at the house to a "Sorry we missed you" card.
I telephoned immediately to be told there was nothing you could do.
You've missed out on a brand new white single bed with brand new orthopedic Silent Night mattress, we paid over £500 for the mattress alone. Also a gorgeous black gloss Next sideboard in immaculate condition that my parents paid £300 for. Finally a gorgeous nest of 3 tables that match the sideboard that my parents paid £150 for also in immaculate condition.
Someone needs to sort things out there as its emotional enough without being messed around but you are also missing out on valuable donations because of this.