Setyres Worthing
147 Tarring Rd, Worthing BN11 4HE, United Kingdom
4.3
158 reviews
8 comments
RJ97+6M Worthing, United Kingdom
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–13
Sunday: Close
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–13
Sunday: Close
Took car for mot. They failed several things, a side light (which I showed them afterwards was working and I have photos) screen washers (which just needed the button pushed a little harder which I showed them working afterwards and I have a video). Their response was "oh, OK", but nothing else. They wouldn't acknowledge that they'd made a mistake in failing things that were working correctly, and wouldn't take them off the fail certificate.
They also failed it as the bonnet didn't close (which worked perfectly before I took it in, but couldn't even be slammed closed after they mot'd it, and they slammed it hard several times just to prove it!). They "repaired" the bonnet by boring out the bolt hole for the bonnet catch so the bonnet stayed closed. I'd opened the bonnet several times the day before doing pre mot checks, and there was never a problem, but now the bonnet is misshapen, they damaged it although there's no way I can prove it.
I phoned the DVSA about these, and was told they should have checked these better before failing it.
More worryingly, they also failed the car on both front ball joint covers allowing dirt ingress. They wanted £380 to replace them. I can't dispute this failure, but I was concerned after the other "failures" that I was getting ripped off.
I went to an independent mechanic who was concerned as to the way the splits in the ball joint covers had occurred. He replaced the joints and covers for £210.
The DVSA were prepared to carry out an investigation, but they had a 14 day lead time and I needed the car back so couldn't help them.
Again, avoid. Cheap mot price, but at what cost afterwards?
Please use another garage as these so called machanics are a bunch of con men
From a very disgruntled ex customer
It was quite busy, but the guys were really helpful as always & fitted it straight away.
Really good to see Reno again as he always goes over & above.