Tracy is incredible! There's no limit to the amount of time she's prepared to put in to research your holiday and she'll continue to do so until she knows that you're happy with the outcome. And if you send her a message (even on a Sat or a Sun) you can expect to get an answer from her within an hour. That's dedication for you and the very best customer service you could possibly get. Thanks Tracy and I wouldn't hesitate to recommend you to anyone that needs the perfect holiday.