Robinsons Holidays

Went toTorquay in September stayed at the Abbey Lawn Hotel for 8 days. Had a a great trip. Hotel excellent. food good. Driver first class,nothing too much trouble. Going with them again soon.

1st holiday was a disappointment from booking due to cancellation of holiday, offered new date at no extra cost but then tried charging extra, booked disabled room n tried charging extra as it was a sea view room which I hadn’t requested.
Driver (Andy) made the trip enjoyable

2nd holiday was problematic with booking again as they gave my pick up point in a different town. Trip down and back was ok but in between was a lot of confusion as coach driver went home after dropping us at hotel, and hotel staff didn’t know what was happening.

The hotels are good and excursions are great. If you can cope with the farce that accompanies the booking then it’s well worth it.

1 star for booking and 5 star for excursions and hotel gives the average 3 star rating

Caring tour operator,pick up and drop off at home address, been with them many years considerate drivers good hotels,already been this year, can recommend

Great holiday with robinsons in Edinburgh.Centrally located hotel and a tour by our excellent driver Bob

My mom & 2 friends are due to go on holiday with you in August the are all high risk people and have been self isolating upto know. You are making them pay there final balance today for a holiday thay probably won't be able to even go on. Or they all lose there deposit. No credit note is offered for next year. You say there will still be entertainment at the hotel but my mom has phoned the hotel and they are saying no entertainment. It is disgraceful the way you are treating vulnerable people

Had a lovely time in morecombe and lake district. The Auckland Hotel was superb, staff very helpful, food was wonderful and as usual Robinsons holidays come up trumps again

Not travelled with you, nor would I advise others too either! Shocking standards of driving by one of your driver's on the illminster bypass (A303) this afternoon. Cutting cars up on roundabout and speeding in a 60 limit. Obviously your coaches are not limited. God help the passengers, not a great advert for your company at all. Driver needs serious words, or retraining.

You might want to retrain your coach drivers not to cut people up on roundabouts! I was travelling back home to Llandudno Junction last Friday, one of your coaches was in the wrong lane at the main roundabout to Llandudno, he completely cut me up by veering over into my lane with no indication or anything! Not a great advert for your company.