Hays Travel Fareham

Very helpful and knowledgeable staff. I came in with a vague idea of where I wanted to go and what I wanted to do and they made sure I had everything I asked for. I felt they really went the extra mile for me. Nothing was too much trouble even down to helping me with my online check in for the flights! Would highly recommend and will be booking again soon!

Arranged a trip to Winter Wonderland on a coach through Hays. Price was reasonable, ladies were helpful. The only issue was when we had an issue we were unable to contact the rep as she had no phone signal...

Let down by another travel agent. Hays were helpful without being pushy.

Friendly and very helpful sent through quotes as promised

Mollie and the girls were so helpful when our flights were cancelled. Arranging alternatives and guiding us through the various steps.
When other customers came in making abusive comments to them regarding cancelled flights I was impressed with the calm professional way they dealt with it.

Very disappointing. It is little wonder, travel agents are becoming absent from the high streets. This agent wasn't able to perform a task, but when I went on line, I had a result within 15mins. Wasted journey to this location they need to become more efficient.

Had another brilliant experience from them. They efficiently found a great value holiday for me and my family

Have been dealing with Mariah. Fantastic communication from start to finish with changes to the trip.
Thank you Mariah