Perfect Blue Holidays
39 High St., Orpington BR6 0JE, United Kingdom
2.3
3 reviews
3 comments
94J3+7P Orpington, United Kingdom
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Monday: 8–19
Tuesday: 8–19
Wedneasday: 8–19
Thursday: 8–19
Friday: 8–19
Saturday: 9–13
Sunday: 8–14
Tuesday: 8–19
Wedneasday: 8–19
Thursday: 8–19
Friday: 8–19
Saturday: 9–13
Sunday: 8–14
(Original)
Exallant service
Nick (Manager) came back with the usual unhelpful “sorry - check our T&C’s” reply.
Yeah yeah………..fair enough - arse covered -
But there is always a bit of empathy and situational logic that can be used to override if required.
If it was last min with no prospect of rebooking I would be understanding. But over 1 year in advance - come on! 100% certain it would have been rebooked and he would have made a nice £700 extra.
Not even a helpful prospect offered as pacification e.g. - “if we can rebook the villa we will refund deposit” - instead - just flat out greed.
I understand it might be trickier in some large travel agent businesses. But this is a small family owned business that can make these call relatively quickly and we were hopeful for an element of care and understanding that goes with it. Obviously not!