TUI Holiday Store

We visited TUI in Aylesbury today after our flights had been cancelled 48 hours before our holiday (not by TUI)
Martin was absolutely amazing - customer service at its very best!
He went above and beyond to find us a replacement holiday, calling the hotel to check some details, checking us into our flights, and giving us some fantastic advice and guidance.
He could not have done any more for us. Thank you.

Went in store, completely useless, I have booked a holiday online which was cancelled , spent 7 hours on phone and nobody got in touch so I thought I will go in person. They said there was nothing they could do and I was reassured that “they also do the same, hours on the phone”. Poor poor service, avoid

Kenna has been amazing in helping us find our dream honeymoon getaway! She is very knowledgeable and always does her best to try and find your perfect holiday!

Booked my holiday with Sandy and she was absolutely fantastic and very knowledgeable. Will always book with TUI! Thanks again!

Always book our holidays instore with Kelly but all staff are all really knowledgeable and helpful. Such a lovely branch

Martin! Fantastic guy a credit to TUI, have followed him from Thomas Cook, he really knows his stuff , pleasant , reliable friendly and actually cares!!! I recommend him to all my friends !!! keep up the amazing work! :)

Great experience in the Aylesbury shop. Jo was fantastic and so helpful with all of the questions I had about a holiday we were looking at. Highly recommend. Thank you TUI Aylesbury and Thank you to Jo.

Was overwhelmed by the amazing response i received from Jo in store to my request for assistance in booking my dream holiday, she went above and beyond. I Would definitely reccomend.