Haven On Earth

We booked a holiday for a large group in the Costa Brava, the advice we were given on booking the right accommodation and selecting the right resort was excellent. The management of the property and quality of accommodation was also outstanding. I would not hesitate to book again with Haven on Earth.

They were very easy to deal with and overall a good company, very friendly. However, keep in mind if you are from outside of the UK or Europe, you should be aware of a particular issue. We had to put a deposit down of 10,000 sterling for the house that we rented in Portugal. It was a high-end rental so I get that they were looking for a large damage deposit, but they put it on our Canadian credit card. We rented a house for a week, left it in impeccable shape, and in fact helped prevent the house from flooding one day. Everybody pitched in and cleaned up a huge mess of water that came from a ruptured water pipe on a broken bar fridge. In other words I think we were very good tenants for that week, and the property manager reported as such so a few weeks later we got our 10,000 Sterling back on the credit card. In the process we lost C$1000. In three weeks, that was a difference between buying/selling 10,000 sterling. To be fair to the company, it was largely the credit/bank gouginging us. I could’ve dealt with a couple hundred dollars, but $1000 seems ridiculous. It never occurred to us that we would lose that much money, and perhaps the company should warn people ahead of time that this could be an issue. We had rented many vacation homes before, and had only paid a damage deposit in cash or check or credit card hold. So buyer beware, and try to figure out a way that you won’t be out of pocket from a damage deposit.

I’ve found Haven On Earth an excellent company to deal with this year especially in such difficult times with Covid.

At the booking stage they were extremely helpful being able to provide 1st hand advice and recommendations regarding their villas and locations.

With Covid they were very understanding, they offered superb flexibility and reassurance when needed. The property we stayed at on the Costa Brava was tremendous and the directions / instructions / details were spot on. It was so nice we booked straight away for 2021.

Certainly would recommend this company; hopefully they can widen their portfolio to include more properties in the Greek Islands! Certainly we will keep on using Haven as a result of the service we have experienced

We have been using Haven On Earth for several years now and we must say their service is excellent. They have a wealth of knowledge and expertise in the travel industry that you will find hard to beat. Therefore we would have no hesitation in recommending their services.

Excellent customer service. No problem changing our holiday this year to next year due to COVID-19. We haven't lost any money and our holiday is secure for next year. Thank you very much and I would recommend you to any of my friends.

Thanks to the Haven on Earth team we were able to enjoy a wonderful holiday in the Algarve. During C19, communications, flexibility and service delivery remained very good! Thank you!

We have used Haven on Earth before so we were not surprised when this year in very difficult circumstances they were fantastic in dealing with our concerns and we are really looking forward to our booking with them in 2021. we would highly recommend them.

Haven on Earth are a very reliable , excellent .
Professional travel company .
I would always recommend them and have
Been a client of George’s for many years .