Zam Zam Travels
388 Green St, London E13 9AP, United Kingdom
4.6
116 reviews
8 comments
G2PM+6W London, United Kingdom
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Monday: 10–18
Tuesday: 10–18
Wedneasday: 10–18
Thursday: 10–18
Friday: 10–18
Saturday: 10–17
Sunday: Close
Tuesday: 10–18
Wedneasday: 10–18
Thursday: 10–18
Friday: 10–18
Saturday: 10–17
Sunday: Close
I had the good fortune to have Brother Tanvir Hussain Siddique handling all my enquiries and ticket arrangements to Chittagong (London to Dubai and Dubai to Chittagong) with Emirates/Fly Dubai. Brother Tanvir was clear, precise, professional, kind, courteous and super efficient. He was a pleasure to deal with.
I think other customers would like to know that Brother Tanvir was worth his weight in gold when there was an unplanned event on the flight that caused delays on the second part of the journey. He went out of his way to ensure that we were informed of the new flight times and details.
The situation was that a passenger became ill on the flight to Dubai and it had to make an urgent stop in Istanbul so that the passenger could be taken to hospital. Then when the plane was ready to depart Istanbul , another passenger became ill on the flight and had to be taken to hospital in Istanbul. So that delayed the second leg of the journey even more. Other flights had to be arranged with a longer stop over in Dubai.
Brother Tanvir was able to reassure me that all the arrangements were confirmed for my relative.
In addition he assisted me with all the forms regarding Covid documents for Bangladesh.
He is the epitome of excellent customer service and a credit to any company, a great manager. We will definitely book all future tickets with Zamzam Travels because of Brother Tanvir.