Sylhet House Travel Centre

This is by far the most cowboy travel agent I have had to deal with. I did book a once in a lifetime Hajj trip with these lot which I regret big time.
Before taking your money they are really friendly. But once they get your money expect you to get rubbish service. Even when we went to Saudi Arabia they told us we are within 10-15min walk from Kabah instead it was more like a 40min walk. The food they provided was rubbish, I even saw with my own two eyes chicken which even a dog wouldn't touch. They don't care about anything it is purely a money making scheme. A company called Al-Qibla when I went were brilliant, they made sure that people were taken care of. We on the other hand being the first time going there were basically whizzed from airport to hotel and then expected to tour and do everything ourself. Subahallah it is disgusting. May Allah show these people hedayat and know how difficult it is to earn so much money for this once in a life time opportunity which not all are blessed with. I really hope they change there awful practice.

Very basic hajj packages.

You get what you pay for.

Services primarily for the cost conscious Bengali market.

Hajj hotel is less than a mile from the masjid Al haram can take a long time to get to the masjid when it's busy. But I've got friends who stayed in the clock tower and it takes just as long waiting for lifts.

Staff are helpful and very experienced.

Very poor Hajj service, they really dont know what they are doing and very unorganised.

Excellent service, you get what you pay for, very honest and simple process. Hajj journey was very easy and accommodating..took my whole family was worried from other ppl reviews however service was very good and got more. Felt very comfortable and secure as agents helped all throughout our hajj journey.

Alhamdulillah what a great experience I had Sylhet house the hospitality I got during Hajj 2019 was amazing from the hotel staff services was excellent transportation was great I would highly recommend Sylhet house for any umrah or Hajj booking...

Friendly staff and great service.

Lots of cheap standard Hajj packages and its good for people with no expectations.

Location of office is excellent.

Nice ppl with accurate step by step advice would recommend them,would definitely use their services next time.

Very helpful on the phone. I booked a Turkish airlines ticket online but wanted clarification on the visa situation. The chap on the phone was very generous with his advice. Will book a holiday through these guys next time.