Hays Travel Crosby

Awful service on the foreign exchange. I asked to exchange £200 into euros and firstly was advised that they offer the best rates in the area which is lie asa afterwards I discovered that they have the worse rates. As I was only exchanging a small amount I continued with the transaction after been provided with the rate. What they don't tell you is there is a £5 charge for the transaction and it is not shown anywhere on the exchange counter. When I questioned this after I had handed over my money, I was told 'its on the receipt'. What, you tell me there's a charge after the transaction thats only communicated to me on the receipt, again after the transaction has taken place you tell me there is a charge!!! Isn't that illegal and more so totally immoral? I think it's a disgusting way to run a business expecially in these difficult times, they are just preying on the vulnerable. Shocking people who should be ashamed of themselves for using such deceitful tactics on its trusting customers. Avoid, avoid and again avoid!!!!

Excellent service all round - friendly, knowledgeable and so helpful to make sure you get you get the holiday you want at the best possible price, would totally recommend

Excellent service as always !!! Thank you so much Sara. Price matched online cost I had :-)

Thanks for booking our cruise for next year and being so helpful. Especially Macy👍Thanks again.

Omg hays travel are the best I’ve been booking with them for 24 years now and am in love with one of their newer members Laura she is so kind and helpful and fits perfectly with the team and they are so helpful in getting me great deals recommend 100%

My name is Bertha and I have been booking with hats travel for 40 years I love them as they are so hard working and always find the best deals I have saved so much money using hays travel and u hope u make the same decision

Excellent service, got us a great deal on our holiday. We will definitely be back.

Excellent service and friendly staff, recently booked our holiday for Majorca and found us exactly what we were looking for, even helped with setting up a payment plan, will be back to book our future holidays.