TUI Holiday Store

Jaime got us a brilliant deal on a ski package! Ticking all the boxes of everything we wanted & needed. Something to look forward to in 2023! Very friendly & professional service. Would definitely recommend requesting your appointment with her! Thank you! Will definitely come back to book future holidays!

Went to my local TUI branch in Ipswich today, to book our 2023 holiday.
The staff in the branch were all fantastic.
Jamie our agent, was very welcoming and took her time to ensure that she got the best holiday deal for us. Searching through various options, really going into detail over each choice. Jamie made us feel very valued and was able to take time with us, which was very important to me !
Would definitely recommend without a doubt.
Can't wait till my summer 2023.
Thanks Jamie 😊

I had an appointment with Jamie and she made sure I left with my dream holiday booked. Even though I was very fussy, she was very patient with me and showed me every single option until I finally found the dream place for me. I have to say the staff in general seems lovely and they also offer you a hot drink while you have a chat with them. I’m so excited for my holiday and it gives me peace of mind to know that TUI takes care of everything. Thank Jamie for making me and my family’s dream come true!

We have been booking with Niki for quite a few years now. Nothing is too much trouble & we have never felt rushed to make a decision. Every request we have for a holiday is considered. We wouldn't go anywhere else & always recommend Niki to friends & family. Thank you so much

I had an issue when TUI online notified me my honeymoon flights were cancelled. I tried to resolve this by phone but no joy. Went into store and Michael and the team couldn’t have been more helpful or sympathetic. They got me an amazing honeymoon and we cannot wait to go. Thank you so much TUI store Ipswich.

I Spoke to Annie about booking a holiday, I had a destination in mind, and she came back with different hotel and flight options, helping us find the perfect place for us. I was able to book the holiday easily over the phone, and had all of the details sent over to me straight away.

Popped in today to book our Winter 2024 holiday. We had a destination and budget in mind and were placed with the lovely Linda who has a wealth of knowledge of our chosen destination. Linda was very helpful, honest, friendly yet professional and advised on all of the resorts within our price range which helped us with our decision. It turns out that Linda has worked at the branch 25 years today so she's obviously doing something right! We were offered refreshments throughout our appointment and all of the team were very helpful. Would highly recommend booking your holiday with this team and obviously Linda! Only 396 days to go!!

The TUI service in the Ipswich branch was absolutely amazing!! I had Jess (who told me she was even a newbie!!) and she was so attentive and helpful as I was trying to book my mother a surprise getaway for her 50th birthday! She gave me so many options and really tried to personally connect with me to find out where my mother would be happiest going and for the most affordable price in the current financial climate. I am so grateful for such kind helpful staff especially since covid has made it hard to speak to real people again.😇