TUI Holiday Superstore

Booked a trip to Morocco with Maddie from the Cardiff Bay store.She was able to recommend accommodation and many experiences to take part in on my trip as she had stayed there herself.
The booking was easy, and reasonably priced . Great service! Really excited for my trip in March next year!

A lovely big store. Very helpful colleagues. Chanelle I particularly is very efficient and professional. Would highly recommend booking at Cardiff Super Store

I had an excellent experience in store with Rebecca. She was extremely helpful with sorting excursions for 18 of us in Dubai. She also assisted with our spending money which was great. Left no stone unturned, Thank you Rebecca.

Booked an amazing holiday to Jamaica! Megan was really knowledgeable, kind and helpful! We hadn’t thought to visit Jamaica but Megan really sold it to us and it was worth it!! She gave us lots of information on excursions and helped us decide which hotel suited our needs and budget. Could not be happier with her service!

Was served by Kelsea - Amazing service, lovely welcoming team and know their stuff! Definitely be coming back to book with her soon :)

Really nice, polite, friendly staff. Always willing to help and have found me some great holidays!

On 5th Jan we went into the store and booked a Florida stay with a Disney cruise .
Chanel and Alice both helped us with the booking . Their expertise and knowledge was above and beyond .
Had twin teenagers with us who asked lots of questions , both staff members took time to answer every question with patience and enthusiasm.
They helped us book transfers and since then I have popped down with questions and again went out of their way to assist .

We are very happy with the service received with both Chanel and Alice .
Alice is one of the managers at the store but took time to spend with Chanel to help us get the best experience .
Both members of staff were exceptional and I will defiantly be using them again .

Senior Travel Advisor, Chanelle helped us to find a holiday for our anniversary in September. The service was fantastic - lovely personalty and extremely thorough when going through all the detail. Chanelle was amazing when making sure the holiday was suitable for my accessibility needs.I would highly recommend TUI and especially Chanelle. 5 star service ⭐️⭐️⭐️⭐️⭐️