Virgin Atlantic Holidays Cardiff at Next

Good place to book a holiday. Friendly and helpful staff, nothing was too much trouble. Even chose our seats on the plane - & had a lovely cup of tea while there!

Fantastic store with a great decor including the Premium Economy & Upper Class seats to try out! They offer a wide range of exciting destinations and can cater all kinds of holidays from a normal vacation to hen/stag and honeymoons plus even more.

The Holiday Expert in there Clare is incredible, she's got loads of product knowledge and has visited a large range of their destinations so she's always given first hand key insight to the destination, hotels and the excursions available. I wouldn't book any of my holidays with anyone else.

I received a quote for a holiday yesterday - 10th August 2019 and was advised that this would be e-mailed to me. I didn’t receive the e-mail. I rang the store and left a message and haven’t received a response or e-mail. I will be going elsewhere to obtain a quote.

It was better than I expected as I tried to go in before only to be told I could not as I had no appointment. Not sure of the reason why I was told that but had an apology from one of the agents and was made to feel very welcome

Always made very welcome from all the staff. Especially sue who always gives us her undivided attention. Booked a number of holidays with virgin. First class.😎😎

Was very busy, so quite a wait but once we were seen all went very well, got a good price for Florida. Very helpful.

Visited the Cardiff Virgin desk (Next) looking for advice, guidance and to book a holiday. I thought my custom would be welcomed following the impact of Covid. I was told to email. I walked back to the desk for a second try but was told that email was best. I'll stick to booking on line thank you.

Staff have excellent customer service skills. They are focused on any aspect of your holiday that may be concerning you, excellent service always, many thanks to Sam and Liz for their help.